IT Consult Program

Assess the agent's current technology and provide a report on the state of their office environment and the new technology they should consider implementing in order to help streamline their operation.

Facilitate securing hardware quotes from manufactures pursuant to our recommendations. Taking advantage of the First American buying power you in most cases will receive significant discounts on new hardware and software.

Exclusive invitations to our "First Choice" technology seminars.

Provide additional training and support on how to use our web based Agent Net Services. The program is cost-free and the extensive benefits include Back Policy and Closing Protection Letters
online.

You are eligible to receive guidance through the multi-step process of either redesigning or building your website. Creation and maintenance of the site will be facilitated through a preferred vendor of First American at a special discounted rate. They will work with you in
:
- Creating a design and style that incorporates easy navigation with a graphically pleasing look.
- Describing your team and services clearly and concisely while listing helpful links.
- Providing functionality that allows for online submission of feedback, orders and transaction
monitoring.

Once the site is live we will also provide tools that will help market your new web
presence effectively.

Provide StreamLine ASP and FRED.Net conveyancing systems at substantial discounts. This includes local setup, Training and help desk for StreamLine ASP and FRED.Net.

First American will identify your service needs and guide you through the process of an IT Move or Network Infrastructure Configuration Services. The work to be performed will be defined and
negotiated by First American with a preferred IT Services contractor. Some of the services may
include but not be limited to:

- Disconnecting and reconnecting hardware when associated with an agent moving to a new
location.

-Setup and configuration of the network when associated with an agent moving to a new
location.

- Setup and configuration of a new network in the same location.

Provide information and guidance on setting up an account with FASTWeb, First American's flexible electronic ordering and delivery system for real estate ancillary services. It utilizes the accessibility of the Internet to send transactions and orders, and to deliver needed information. FASTWeb has integration with StreamLine ASP and is the next step in mortgage e-commerce.

New England Agency IT Services
800-225-1546 x253 jsifflard@firstam.com